Project Description

Gazprom is a one of the world’s largest energy corporations and a leader in natural gas production. As a key player in the energy sector, the company focuses on the extraction, processing, and transportation of natural gas and associated products. The organization sought to modernize its internal processes by implementing a corporate portal on the Bitrix24 platform.

Project Objectives

The project aimed to address several operational inefficiencies, including a lack of integration across systems, delays in document approval workflows, and challenges in managing employee communication and collaboration. The new portal was designed to serve as a centralized digital workspace, integrating with SAP ERP, Directum, and Active Directory, while aligning with the company’s corporate branding and compliance requirements.

Project Team: 11 members

• Project Manager: Responsible for overall project coordination, client communication, and timeline adherence.
• Business and System Analysts (2): Conducted requirement gathering, documentation, and business process mapping.
• Solution Architect: Designed the portal’s technical architecture, defined integration points with SAP ERP, Directum, and Active Directory, and ensured scalability and compliance.
• DevOps Engineer: Implemented and maintained the portal’s infrastructure, ensuring high availability, automated deployment, and system monitoring.
• Backend and FrontendDevelopers (4): Customized the Bitrix24 platform, implemented modules, and integrated backend systems.
• UX/UI Designer: Designed intuitive, user-friendly interfaces consistent with corporate branding.
• QA Specialist: Conducted end-to-end testing, ensuring portal functionality and user acceptance.

Project Implementation

• Conducted stakeholder interviews to identify pain points and gather system requirements.
• Created detailed technical specifications and use-case scenarios
• Developed a comprehensive design system based on corporate branding, including typography, color schemes, and logo usage.
• Created mockups and prototypes for client feedback and approval.
• Implemented a homepage with widgets for production statistics, resources, and internal announcements.
• Built a travel management module to automate travel request approvals, expense tracking, and reporting workflows.
• Developed a meeting scheduler with calendar integration, room booking capabilities, and participant notifications.
• Created an employee directory with real-time synchronization to Active Directory for organizational structure and contact information updates.
• Configured a centralized document management system integrated with Directum for seamless file sharing and approval tracking​
• Integrated the portal with SAP ERP to streamline data exchange for resource management and reporting.
• Established connections with Directum for document workflows and compliance tracking.

Project Outcomes

• Reduced travel approval processing time by 40%
• Improved document turnaround time by 35%.
• Increased employee satisfaction by 30% (based on post-implementation surveys).
• Unified communication tools, leading to better coordination across departments.
• Achieved real-time synchronization with SAP ERP and Directum, ensuring accurate and timely data flow.
• Successfully onboarded 2,000 employees with scalable infrastructure to support future growth.